Celebrating the Heart of Healthcare: Patient Experience Week

During Patient Experience Week, CU Medicine showcases the essence of patient-centered care through the eyes of our devoted providers, staff and the patients who entrust us with their health.

Patient Experience Week (April 27-May 3, 2025) unites healthcare professionals in recognizing the fundamental importance of patient-centered care. Below, CU Medicine providers, staff and patients share their perspectives on what exceptional patient experience means in practice.


Leslie Appiah, MD - CU Medicine Gynecology - UCHealth Cherry Creek Medical Center

Dr. Appiah was a breath of fresh air! I recently relocated back to Denver and have been looking for a OBGYN that I could trust and come to with my health concerns. She was attentive, thorough and very reassuring. I am excited to continue to receive her care!

Louis Catalano, MD - CU Medicine Orthopedics and Sports Medicine - Steadman Hawkins Clinic Denver

Great team! All extremely nice and easy to talk to. Made me feel very comfortable! Thank you all!

Heather Brougham, DO - CU Medicine Family Medicine - Landmark

Dr. Brougham is a great doctor! She takes her time with you and always makes me feel heard. She’s smart and inquisitive with curiosity. She just makes me comfortable to be open with her about my thoughts and needs as I am aging. I appreciate Dr. Brougham’s staff and her very much. I feel lucky that I found this clinic but especially grateful for Dr. Brougham!

George Zlotchenko, MD - CU Medicine Interventional Radiology - Ridgeline Medical Campus

Everyone from Dr. Zlotchenko down was caring efficient and concerned about my welfare. The PAE procedure worked extremely well. Many thanks to Dr. Z and his staff.

Irene Jaw, WHNP, MSN, RN - CU Medicine Obstetrics and Gynecology - Highlands Ranch

Irene Jaw is very knowledgeable in current perimenopause/menopause research. She was able to inform me of the pros/cons of multiple options so I could choose what was right for me. Additionally, she made me feel heard as she listened to my concerns. I highly recommend her as a gynecologist.

Christopher Oliver, MD - CU Medicine Otolaryngology - Head and Neck Surgery - Highlands Ranch Specialty Care Center

Dr. Oliver is by far top notch surgeon, my son had a large tumor invading every cavity in his head! I was terrified my son would not look normal but after a 10 hour surgery, Dr. Oliver has my son looking as handsome as he ever did!! Thank you so much for the great work Dr. Oliver! You are by far the best!!

Eric McCarty, MD - CU Sports Medicine and Performance Center - Boulder

Very kind, attentive and thorough in his explanation of what was going on and the path forward for recovery.

Jeff Morrison, MD - CU Medicine Urology at Highlands Ranch Specialty Care Center

Dr. Morrison is everything you would want in a doctor. He listens, he is caring, super knowledgeable, and thoughtful. He discusses several options with you to come up with the best plan of action for you. His assistants are positive and caring.

TAGS: patient-experience, patient-experience-week

CATEGORIES: Patient Experiences


This post was originally posted on 3/22/2024

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